What to Expect During an Appointment

At Briva Health, our goal is to help Minnesotans enroll in quality and affordable health coverage that is right for them and their families. We want to make the enrollment process as straightforward and clear as possible so that you can be confident in the plan you choose.

What Can a Briva Health Navigator Do for You?

what to expect during an appointment with a briva health navigatorOur Navigators are experts at navigating the healthcare marketplace and make it easy for you to sign up for the best plan for your needs.

A Briva Health Navigator Can…

  • Explain various options, price packages, and benefits available through MNsure.
  • Assist in determining eligibility for coverage and where you fit on the sliding scale of subsidies and tax credits.
  • Explore any free or low-cost programs for which you may qualify.
  • Provide referrals to alternative medical care coverage, when appropriate.
  • Offer enrollment assistance to ensure that you sign up for the health care package that is the best fit for your family’s needs.
  • Guide you through the appeals and exemptions process.
  • Provide year-round assistance if you need help, have questions, or would like additional information.
  • Provide multilingual enrollment services in English, Spanish, Somali, and 5 other languages

An appointment with a Briva navigator may take anywhere from 20 minutes to 1 hour depending on how complicated your case is. For a family of two or more, it can take 30 minutes to an hour. If your appointment is over the phone, we will need you to have access to a computer so that we can assist you remotely. We allocate an hour for all of our appointments.